At Raayra, we are committed to providing a safe, secure, and seamless online shopping experience where you can explore and purchase your favorite products. The terms and conditions listed below are designed to protect both you and us, ensuring a fair and trusted experience for all users of our website and services.
ACCEPTANCE OF TERMS
By using Raayra.com, you agree to be bound by the following terms and conditions. These terms constitute a legally binding agreement between you and Raayra. If you do not agree to these terms, please refrain from using our site.
ELIGIBILITY
Use of the Site is available only to individuals who can form legally binding contracts under applicable law. If you are under 18 but over 13, you may use the site only with the involvement of a parent or guardian who agrees to these terms. Raayra reserves the right to refuse access or terminate accounts where it suspects individuals are not legally eligible.
ACCOUNT & REGISTRATION
You are responsible for maintaining the confidentiality of your account and password and for all activities under your account. You agree to provide accurate and up-to-date information and to notify us of any unauthorized use of your account. We are not responsible for losses due to your failure to safeguard your account.
ORDER & ACCEPTANCE
All orders placed on Raayra.com are considered an offer to buy, subject to our acceptance. We reserve the right to accept or reject any order. You will receive an order confirmation email, and a second email when your order is dispatched. Dispatch of the item constitutes acceptance of your offer.
PRICING & PRODUCT INFORMATION
While we make every effort to ensure accuracy in product and pricing information, errors may occur. In case of incorrect pricing or description, we reserve the right to cancel or refuse the order before dispatch. If payment is already processed, we will initiate a refund.
Prices and product availability are subject to change without notice.
RETURN POLICY – 24 HOURS ONLY
At Raayra, we accept returns only within 24 hours of delivery. To be eligible for a return:
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The item must be unused and in the same condition as received.
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Original packaging must be intact.
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A return request must be raised by contacting our customer care within 24 hours of receiving the product.
Returns raised after 24 hours of delivery will not be accepted under any circumstances.
CANCELLATIONS BY RAAYRA
We may cancel your order due to product unavailability, pricing errors, payment issues, or fraud suspicion. If your card is charged and we cancel the order, the amount will be refunded back to your original payment method.
PAYMENTS & SECURITY
You agree to use only valid, legally owned payment cards. Raayra does not store your card information. Payments are processed securely through third-party payment gateways.
We support Verified by Visa and MasterCard SecureCode to enhance online payment security.
FRAUDULENT TRANSACTIONS
We reserve the right to recover the cost of goods, legal fees, and damages from fraudulent users and to initiate legal proceedings against them.
ELECTRONIC COMMUNICATIONS
When you visit Raayra.com or contact us by email, you are communicating with us electronically. You consent to receive communications from us electronically as well.
INTELLECTUAL PROPERTY
All content on Raayra.com—including images, logos, designs, text, and software—is the property of Raayra or its licensors and protected by intellectual property laws. You may not copy, modify, or distribute any content without prior written consent.
USER REVIEWS & FEEDBACK
Any reviews, comments, or submissions you provide become the property of Raayra. We may use, display, reproduce, or modify them without restriction or compensation. You agree not to post unlawful, threatening, defamatory, or offensive material.
RESTRICTIONS ON USE
You agree not to:
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Post or transmit unlawful, harmful, or objectionable material.
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Gain unauthorized access to other systems.
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Disrupt or interfere with website functionality.
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Violate any applicable laws.
SITE SECURITY
Unauthorized attempts to access our systems, breach security, or disrupt services are strictly prohibited and may lead to legal consequences.
TERMINATION
We may terminate or suspend your account without prior notice if we believe you’ve violated these terms. You may also terminate your account by discontinuing use of the site.
LIMITATION OF LIABILITY
Raayra shall not be liable for any indirect or consequential damages arising from use of the website. Our total liability shall not exceed the amount paid for a product.
GOVERNING LAW & JURISDICTION
These Terms and Conditions are governed by Indian law. Any disputes shall be subject to the jurisdiction of courts in Delhi, India.
CHANGES TO TERMS
Raayra reserves the right to change these terms at any time without prior notice. Continued use of the site constitutes your agreement to the updated terms.
CONTACT INFORMATION
For any questions regarding these Terms and Conditions, please contact: